PianoCloud Installer
Certification

Free online training for piano technicians. Learn to install DCM-1, onboard customers, and troubleshoot in the field.

What the course covers

10 pages, approximately 30 minutes.

1

What is PianoCloud / DCM-1

Overview of the product, how it reads PLSS LED status non-invasively, and the cloud monitoring service.

2

How the DCM-1 works

Galvanically isolated LED monitoring, WiFi connectivity, battery power, and over-the-air firmware updates.

3

Installation procedure

Mounting DCM-1 on the PLSS panel, connecting to the LED indicators, and WiFi setup via the built-in captive portal.

4

Customer onboarding

Helping the customer download the PianoCloud Monitor app, create an account, pair their device, and subscribe.

5

Troubleshooting basics

Common issues and solutions: WiFi connectivity, battery life, LED reading accuracy, and how to contact PianoCloud support.

Ready to get certified?

The training portal is currently being set up. Apply to the installer program and we'll notify you when the course is available.

Apply to the Installer Program

Prerequisites

Experience with Piano Life Saver® system installations

Active piano technician with verifiable service experience

No special tools required beyond standard PLSS installation equipment