Transparent, simple pricing for piano owners and technicians.
Cloud monitoring for your DCM-1 device. Choose the plan that fits your needs.
Professional installation by a certified piano technician is available. Installation fees vary by technician and are separate from the subscription. Installation typically takes 30–45 minutes.
Get certified and monitor all your customer installations — completely free
For your personal pianos: Technicians pay the standard subscription rate ($4.99/mo or $9.99/mo) for monitoring their own pianos.
All telemetry data is encrypted in transit and at rest. GDPR and SOC 2 compliant infrastructure.
Monitor from anywhere with responsive web dashboard and native mobile apps (iOS & Android).
Customizable notification preferences. Get alerted when it matters, stay informed without noise.
View trends over time. Export data for warranty claims or maintenance records.
Access to our support team via email, chat, and phone. We're here to help.
Over-the-air firmware updates ensure your device stays current with the latest features.
The Basic plan monitors one device, perfect for a single piano. The Pro plan monitors up to 5 devices, ideal for piano studios, schools, or households with multiple pianos. Both plans include the same monitoring features and 90-day data history.
Installation is performed by independent certified technicians who set their own rates. Typically, installation takes 30–45 minutes and can be done during a regular tuning appointment. Contact a certified installer in your area for pricing. Installation fees are separate from the subscription.
We provide free access to certified piano technicians so they can monitor their customer installations and provide better service. This benefits both technicians and piano owners. Technicians must complete our certification course and can only access devices with customer permission.
The DCM-1 runs on 3 AA lithium batteries with approximately 1-year battery life. The device will alert you when batteries are low. Replacement is simple and can be done by you or your technician.
Contact us to learn more or sign up for a plan today.