Become a DCM-1
Certified Installer

Offer cutting-edge IoT monitoring services to your clients. Grow your business with value-added services.

Join the Program Learn More

Why become a certified installer?

Installation Revenue

Charge for DCM-1 installation services alongside your regular tuning appointments. Set your own installation rates.

Competitive Edge

Differentiate your services with modern technology. Offer clients proactive monitoring they can't get elsewhere.

Fleet Management

Monitor all your client installations from a single dashboard. Identify issues before service calls.

Installation Support

Access to technical support, installation guides, and troubleshooting resources. We've got your back.

Business Growth

Build stronger client relationships with data-driven insights. Become the trusted technology partner.

Marketing Materials

Receive co-branded marketing materials, business cards, and client handouts to promote your services.

How the program works

1. Register

Complete the online registration form. Provide your RPT credentials and business information.

2. Get Certified

Take the online certification course. Learn installation procedures, safety protocols, and troubleshooting.

3. Start Installing

Receive your installer kit and begin offering DCM-1 to clients. We handle billing and support.

Certification Program

Comprehensive training to ensure quality installations

Training Modules

  • Module 1: DCM-1 Overview & Architecture
  • Module 2: Piano Life Saver System Compatibility
  • Module 3: Installation Procedures & Best Practices
  • Module 4: WiFi Configuration & Connectivity
  • Module 5: Testing & Validation
  • Module 6: Troubleshooting & Support
  • Module 7: Client Education & Best Practices

Certification Requirements

  • Complete all 7 training modules (approximately 2 hours)
  • Pass certification exam (80% or higher)
  • Review installation safety guidelines
  • Agree to installer terms and conditions

Technician Pricing

Flexible plans for installers of all sizes

Solo Technician
$TBD
per month
  • Manage up to 25 installations
  • Dashboard access
  • Client management tools
  • Email alerts
  • Technical support
  • Marketing materials
Get Started

Note: Pricing above is for the technician dashboard and management platform. Device and subscription costs are billed separately to end customers.

Register as a DCM-1 Installer

Join the program and start offering IoT monitoring services

* Required fields

Frequently Asked Questions

Do I need to be an RPT to become a certified installer?

No, but you must have verifiable piano tuning and service experience. RPT certification is preferred but not required.

How long does certification take?

The online training modules take approximately 2 hours to complete. The certification exam can be taken immediately after completing the training.

What if I fail the certification exam?

You can retake the exam after 24 hours. Training materials remain available for review at any time.

How do I bill clients for DCM-1?

You bill clients for installation labor separately (typically 30-45 minutes). Monthly subscription fees are handled directly between PianoCloud and the customer. You can set your own installation rate based on your market.

What if a device fails or needs replacement?

All DCM-1 devices come with a 1-year warranty. Replacement devices are shipped at no cost to certified installers.

Ready to join?

Register today and start offering DCM-1 monitoring services to your clients.