The course is open right now, and you are not waiting on us. You do not need a referral number to take it. Passing the Certified Installer course is what unlocks technician pricing and your listing in the Find an Installer directory, and both switch on automatically the moment you pass. If the portal told you your account was under review, that was our wording and it was wrong. Sorry if it cost you a few days.
Also fixed: a fault in the exam page could submit your answer sheet empty, which scored the attempt zero no matter how you answered. Any attempt affected by it has been erased and does not count against you. Open the course.
Buy at technician pricing. Your resale price and installation rates are always yours to set. Get listed in our directory. Differentiate your service with modern technology.
Certified technicians buy at preferred installer pricing and set their own resale price and installation rates, so the hardware margin on every unit is yours, and so is the installation fee. Sign in to see technician pricing. Our marketing sends Piano Life Saver® owners to ask their technician, and the Find an Installer directory sends the ones without a technician to you.
Certified installers appear in the "Find an Installer" directory on pianocloud.ai. Piano owners in your area will find you when they're ready to buy.
Offer your clients something no one else does — remote monitoring for their Dampp-Chaser® Piano Life Saver system. Be the technician who brings modern technology to the piano.
DCM-1 alerts give you a natural reason to reach out between appointments. A water or power alert is a touchpoint that builds trust and drives service calls.
When a customer adds you as their technician, you get a free daily email any time a fault on their piano goes uncorrected overnight. No subscription, no cost to you, ever. You hear about the problem before the damage, and the service call is yours.
DCM-1 firmware updates are delivered wirelessly. No need to revisit a client just to update the device — it happens automatically.
A free daily alert email whenever a customer's piano needs you. Free for technicians, forever.
Four steps to start earning.
Fill out the application form. We review your experience with piano humidity-control installations.
Take our online certification course (about 15 minutes, plus a short 10-question check). Covers the install, the tests, and customer onboarding.
Once certified, you're listed in the Find an Installer directory and can purchase DCM-1 units at preferred installer pricing.
Install DCM-1 for your clients during regular service visits. Set your own installation rates and add a new revenue stream to every appointment.
Bundle DCM-1 installation with your regular service visits. Certified installers receive preferred hardware pricing. Contact us for details.
Training and certification are free. There is no cost to join the installer program.
Approximately 30 minutes. The course is 10 pages covering DCM-1 operation, installation procedure, customer onboarding, and troubleshooting.
No. If you already install Piano Life Saver systems, you have everything you need. DCM-1 connects in line between the LED panel and the H-5 humidistat.
No, but you must have verifiable experience with Piano Life Saver system installations.
Yes. It is free for technicians, forever: when a customer adds you in the app, you receive a daily email whenever a fault on their piano goes uncorrected overnight. There is no technician subscription and no dashboard to manage.
Piano dealers ordering in volume receive additional discounts. Learn about the dealer program.
Create your account and start the course today. Free training. Start earning on your next service visit.