Last Updated: January 2025
Blue Sky Fusion Inc ("we," "our," or "us") operates the PianoCloud mobile application and the DCM-1 Piano Climate Monitor device. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
Device Data
- Device ID and MAC address of your DCM-1 devices
- Environmental monitoring data (power status, water detection, sensor pad status)
- Battery voltage and WiFi signal strength
- Device firmware version and uptime
- Timestamp of sensor readings
Account Information
- Email address (for account creation and notifications)
- Device names and locations you assign
- Push notification preferences
Usage Information
- App usage statistics and crash reports
- Device interaction logs
Cookies and Similar Technologies
Our website uses minimal cookies and tracking technologies:
- Google reCAPTCHA: Our contact form uses Google reCAPTCHA to prevent spam submissions. reCAPTCHA sets cookies to verify you're human and not a bot. This service is provided by Google and subject to Google's Privacy Policy and Terms of Service.
- No Analytics or Tracking: We do not use Google Analytics, advertising cookies, or any other third-party tracking on our website.
2. How We Use Your Information
We use the collected information to:
- Provide real-time monitoring of your piano's environment
- Send alerts about fault conditions (power, water, sensor pad issues)
- Display historical data and trends
- Improve app performance and reliability
- Provide customer support
- Communicate important updates about your devices or our services
3. Data Storage and Security
Your data is:
- Stored securely on our servers using industry-standard encryption
- Transmitted using TLS/SSL encryption
- Backed up regularly to prevent data loss
- Accessible only by authorized personnel
- Retained for as long as your account is active, plus 30 days after deletion
4. Data Sharing
We do NOT sell your personal information. We may share data only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in app operation (under strict confidentiality agreements)
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your data
- Opt-out of marketing communications
- Disable push notifications
6. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
7. California Privacy Rights
California residents have additional rights under CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sale (though we don't sell data).
8. International Users
Your data may be transferred to and processed in the United States. By using our service, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.
10. Contact Us