Shipping Policy

How we get your DCM-1 to you.

Ships from Arlington, TX

DCM-1 hardware orders are fulfilled by Blue Sky Fusion, our manufacturing and distribution partner, from their warehouse in Arlington, Texas, USA.

Shipping rates & transit times

Destination Rate Transit Carrier
Continental US (lower 48) Free · included in price 2–5 business days USPS Priority Mail

Currently shipping to continental US addresses only (lower 48 states). Alaska, Hawaii, US territories, and international (including Canada) will be enabled later in 2026 — contact us to be notified when it opens.

Order processing

  • First-batch ship date: July 2026, aligned with the post-PTG 2026 production ramp.
  • Orders placed before the first batch ships are charged at checkout and shipped together in July.
  • After the first batch: standard processing 1–3 business days after order confirmation.
  • Tracking information is emailed to you on dispatch.

Questions?

Contact us or write to:

PianoCloud Corporation
700 Highlander Blvd, #505
Arlington, TX 76015
USA

Last updated: 2026-05-19. Rates and transit times subject to change without notice; the version shown on this page at the time of your order applies to your order.