Get in touch

Request a demo, ask questions, or learn more about DCM-1.

Email

info@pianocloud.ai

We typically respond within 24 hours

Support

Visit Help Center

For technical support and documentation

Technicians

Installer Program

Join our certified installer network

Request a Demo

See DCM-1 in action and learn how it can benefit you

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Other ways to connect

For Piano Owners

Interested in monitoring your Piano Life Saver System? View pricing plans or fill out the demo request form above. We'll connect you with a certified installer in your area.

For Piano Technicians

Want to become a DCM-1 certified installer? Register for the installer program to get started with certification training and access technician benefits.

Technical Support

Already have DCM-1 and need help? Visit our Support Center for documentation, troubleshooting guides, and to submit a support ticket.

Media & Press Inquiries

For press inquiries, partnership opportunities, or media requests, please email press@pianocloud.ai

Common Questions

How quickly will I hear back?

We respond to all inquiries within one business day, typically within a few hours. Demo requests are prioritized and you'll usually hear from us the same day.

Can I see DCM-1 in person?

Yes! Many of our certified installers have demo units. When you request a demo, we'll connect you with a technician in your area who can show you the device and answer questions.

Do you offer virtual demos?

Absolutely. We can schedule a video call to walk you through the DCM-1 dashboard, features, and installation process. Just mention "virtual demo" in your message.

What information do I need to provide?

Just the basics: your name, email, and what you're interested in. The more details you provide about your situation (type of piano, location, etc.), the better we can help.